You need to offer the full range of POS solution options so you can match technology to your clients’ needs.
These days, restaurants have a lot of options from restaurant POS resellers. Some restaurant owners have transitioned to the freedom and flexibility of mobile POS solutions, not to mention the attractively lower upfront cost of easy-to-use handheld devices. A mobile-based restaurant POS system can help staff serve more tables in less time and accept the tap-to-pay, contactless payments, and QR code payments growing in popularity with diners, particularly younger consumers.
Another interesting alternative is the self-service kiosk where consumers control their experience, from placing orders to paying for their meals. The pandemic deserves some credit for the kiosk’s growing appeal. In fact, a recent survey says 90% of consumers are choosing to use unattended retail solutions like kiosks more often or as much as they did before the pandemic.
But despite all of the innovation creating excitement in the industry, restaurant POS resellers shouldn’t overlook the power of the terminal POS system.
Reasons terminal POS solutions are still relevant.
Restaurant POS resellers must match their merchants' particular needs with the right POS system features. Despite its “cool factor,” a mobile system might be impractical for settings like coffee shops where customers expect to line up at a counter to order and pay. A restaurant POS reseller’s suite of solutions should therefore contain a range of options, including countertop terminal POS systems that give hospitality owners a platform tailored to their specific business needs.
For some merchants in the restaurant sector, the best of both worlds is the right solution. Your clients might need a workhorse terminal POS solution that can withstand the rigors of a busy restaurant but also want a portable mobile setup when firing up the food truck for a local festival or shuttling orders for delivery. Restaurant POS providers must be ready to cater to eateries searching for hybrid solutions that let them do it all.
Terminal POS systems remain the default choice for many merchants, and smart terminals, in particular, are on the upswing. Why? Because busy business owners want an all-in-one system that goes beyond simply ringing up sales and can serve as the “central nervous system” for their whole operation. Top smart terminals can help restaurants keep tabs on their inventory levels, so they never run out of critical ingredients and products and miss the boat on potential sales. If they need to get their arms around reservations and ensure their tables are full on a Friday night, a smart terminal POS system can do that too. Managing worker schedules is also easier with a module plugged right into a smart terminal.
The only non-negotiable for restaurant POS resellers.
To stay on top of trends and best serve their merchant clientele, restaurant POS resellers will benefit from lining up a payments partner that can easily adapt to a restaurant owner’s requirements. The right payments partner will give you a full menu of offerings from tried-and-true staples like EMV chip card readers to more future-forward options from contactless Apple and Google Pay-friendly setups to pay-by-QR-code, unattended kiosks, virtual terminals, and more. Don’t overlook the importance of add-on intel like data analytics, stock management, and staffing systems. As restaurants continue to emerge from all of the changes they’ve weathered over the last two years, many business owners are still figuring out the POS approach that best fits their — and their patrons’ — needs. Be ready to answer their questions and address their pain points by filling your portfolio with purpose-built solutions.
Contact North American Bancard today to discover what a partnership with your restaurant POS reseller can do for your business.
