Your tech and payments expertise will help these businesses create the experiences their customers crave while operating efficiently.
Spa and salon owners know that creating a relaxing atmosphere where customers can find their zen is priority No. 1. They pour all of their time and effort into making a magical experience that’ll lure people to return time and again. And, believe it or not, part of that magic is making salon and spa payments an easy afterthought because that’s what today’s customer demands. That means using separate appointment management and payment systems that don’t play nicely together won’t cut it in 2023.
And that’s where merchant services providers come in. You have the bona fides and background to help salon and spa owners understand that picking the right payment solutions isn’t just about running their business smarter and better. It’s about giving people an enjoyably smooth, seamless experience that creates lifelong loyalty. Deploying high-performing spa and salon payment software will help business owners grow their revenue and outmaneuver the competition.
Payment solutions essentials for spas and salons.
Investing in spa payment software and systems to handle salon payments is an important decision business owners won’t take lightly. For every savvy merchant, it all begins with choosing a fit-for-purpose point of sale platform.
What exactly should spa and salon owners look for when comparing notes on all the POS systems out there? Beyond a platform that ticks all the boxes on the basics, such as calculating taxes, handling sales transactions and managing day-to-day spa and salon tasks, business owners need one central repository that does it all.
A main priority is how salons and spas get people through their doors: the module that runs the bookings. If trying to secure an appointment gives customers the runaround, they’ll find another place for services. And the system has to book every type of service the spa or salon offers so customers don’t have to pick up the phone to get a live employee on the phone. The do-it-all touchpoint should manage stock levels, spit out reports, plug into marketing systems so owners can keep tabs on campaigns, and integrate with loyalty and gift card programs. User-friendliness is a must so both senior and junior staff can get what they need out of a point of sale platform, which limits access on a “need to know” basis.
Now that it’s clear what kind of POS spa and salon owners need, consider the payment solutions that best serve these business operators. The one word at the top of any spa or salon payments solution shopping list is “omnichannel.” Integrating with every channel, whether in-store or online, is table stakes today for spa and salon payment software. These merchants often accommodate large groups like bridal parties and bachelorette celebrations that require putting down a deposit to secure a time and date. Make this easy for merchants by giving them spa and salon payment software that lets people pay with their credit or debit card online. Help them stay up to speed with trends by offering fast tap-and-go payments inside the spa or salon setting that meet the modern consumer’s demand for convenience that gets them in, out, and on their way.
Deliver the solutions your salon and spa clients need.
Salon and spa owners are looking to leave their payment solutions worries in the hands of a trusted expert. They know the experience they want to offer their guests, and it’s up to you to translate their wish list into a powerful POS-plus-payment platform. When you deliver a total payments solution that ticks all the boxes, spa, and salon clients will remember your expertise the next time they need to invest in new technology capabilities. The key to building a strong relationship starts with a strong foundation.
Are you ready to learn more about providing solutions to spas and salons? Contact North American Bancard.
